turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

riccosino
New Member

State return still incomplete

Just wonder when the state return is going to go through, it looked like all the Mass forms were available?
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
IreneS
Expert Alumni

State return still incomplete

UPDATED FOR TAX YEAR 2019

 

Your state return(s) may not have been transmitted with the federal return and will show a status of incomplete if you filed your federal return by itself (or with another state). 

If your federal return has been accepted you can e-file your state return.  E-filing a state by itself is only allowed once a federal return is accepted. 

To get back into your return after printing or e-filing, please follow these steps:

  1. In TurboTax Online, sign into your account.
  2. You should be on your Tax Home page.
  3. Scroll down to Your tax returns & documents.
  4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right menu).
  5. Once you're in your return, you can navigate around as usual.
  6. If you have not completed your state return, click on the State Taxes tab.  If you have completed your state return, click on the Review tab and go through the prompts to file your state return.  

[Edited | 4/8/2020 |  12:21pm PDT]

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

4 Replies
RebeccaC
New Member

State return still incomplete

Has your federal return been accepted by the IRS?
riccosino
New Member

State return still incomplete

Like an entire month ago and some, filed my return immediately. Said something like the state couldn't be finished now.
IreneS
Expert Alumni

State return still incomplete

UPDATED FOR TAX YEAR 2019

 

Your state return(s) may not have been transmitted with the federal return and will show a status of incomplete if you filed your federal return by itself (or with another state). 

If your federal return has been accepted you can e-file your state return.  E-filing a state by itself is only allowed once a federal return is accepted. 

To get back into your return after printing or e-filing, please follow these steps:

  1. In TurboTax Online, sign into your account.
  2. You should be on your Tax Home page.
  3. Scroll down to Your tax returns & documents.
  4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right menu).
  5. Once you're in your return, you can navigate around as usual.
  6. If you have not completed your state return, click on the State Taxes tab.  If you have completed your state return, click on the Review tab and go through the prompts to file your state return.  

[Edited | 4/8/2020 |  12:21pm PDT]

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
rrstrick2
New Member

State return still incomplete

I'm still going through the usual reviews before filing anything, so I'm not at the  point of filing.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question