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yisthissoftwaresohardtouse

Level 1

Question

state download problems

Forum|Forum|2 years ago
December 19, 2023
1 reply
12 views

While Intuit provides instructions on how to solve the problem with downloading one free state, including an executable that is "supposed" to correct the loop, it doesn't work either. Looking at the executable window, it appears to be trying to remove the 2022 download. It says "State:S2022ZVA, Payment method:Free", and the display label at the top says "Turbotax 2022: Clean States". This is the item with instructions

State install/e-file update loop: State not installed after installation or TurboTax needs to update prior to e-file

Should I try the next time-waster, which is to uninstall Turbotax H&B?

TurboTax Home & Biz Windows

Level 15

For 2023? No. Just wait. The state programs aren't ready yet. Try in Mid January.

Level 15

Yes, there is a problem with the TTX software "Telling you that the state is available" in the first place.

The software fix is to have TTX engineers correct their software to tell you that your state is not available to you at this time.

The vast majority of state software sets will not be available until well into January of 2024.....

Check here to see when yours is "expected" to be available (no promises):

_____

If your state downloads earlier...it will likely be last year's forms and be full of bugs...