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Level 1
Jun 26, 2025 5:03 PM UTC
Question

State check

I still have not received my Georgia state tax return. It has been two months and all the information I put in online says, inaccurate. I am trying to speak with a live agent at TurboTax since they took enough money from me to file my taxes, and now they cannot help me. I do not want to speak to an AI. Does anyone have a number to speak to someone live?

    2 replies

    Level 15
    Jun 26, 2025 5:30 PM UTC

    TurboTax gets no information from the state after you file your tax return.  No one at TT will be able to tell you what GA is doing.

     

    Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.  Some states process returns quickly and some are very slow.

     

    STATE RETURN

    Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

     

    To track your state refund:    

     

    ttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0

     

     

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Employee Tax Expert
    Jun 30, 2025 6:13 PM UTC

    Please see what's the TurboTax phone number for details.

     

    You can also use this link to contact the Georgia Department of Revenue and check the status of your state refund.

     

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