turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Starting over whole process

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
AlisonLO
New Member

Starting over whole process

In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.

On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).

Answer Yes in the pop-up to confirm.If you have not paid then yes you can cancel. Use the Clear and Start over.

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

?

View solution in original post

1 Reply
AlisonLO
New Member

Starting over whole process

In TurboTax Online, you can erase your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

If you haven't already done so, sign in at TurboTax.com and select the blue Take me to my return button.

On the welcome back screen, in the left-side menu, select Tax Tools, and then select Clear & Start Over (click or tap the 3 lines in the upper-left corner if you don't see this menu).

Answer Yes in the pop-up to confirm.If you have not paid then yes you can cancel. Use the Clear and Start over.

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

?

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question