Start over after registering

[MichaelDC · Accepted solution]

In TurboTax Online, you can't Clear & Start Over after you've registered.

If it's convenient, consider opening a new account under a new username.  Up to 5 accounts can be tied to the same email address.

Here’s how:

1. Sign out of TurboTax Online.
2. Select the TurboTax Online product you want to use for the second return and proceed.
3. On the Create your account screen, set up a new login for the second return.

• You can reuse your email address if you want to receive e-file notifications for the second return.
• Up to 5 accounts can be tied to the same email address.

After you've created the new account, you can start working on the second return.

Otherwise, try to post another question about your specific problem and someone should be able to help you fix it.

[edited with new content on 02/13/17]

[ilyalushnikov]

Thank you for reply! Will I need to pay for TurboTax (again) in this case? Is payment linked to username or email? Thanks!