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Level 1
January 25, 2022
Question

SSA-1099

  • January 25, 2022
  • 2 replies
  • 10 views

I have downloaded Turbo Tax Deluxe and I have gotten to where I am to input my information from my SSA-1099 but when I click on a box a blue bubble pops up and I can't input any information. The blue bubble when I click it gives me an option to paste something which I don't want, and I can't get past this and can't input any dollar amounts. What do I do to get past this issue?

    2 replies

    Mike9241
    Level 15
    Level 15
    January 25, 2022

    i have desktop deluxe and I get no blue bubble. have all updates been installed? if yes contact support so they can diagnose the issue

     

    Contact Customer Service
    5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
    https://support.turbotax.intuit.com/contact

    800-446-8848

    Mike9241
    Level 2
    February 9, 2022

    what is the blue bubble?

    Level 15
    February 9, 2022

    @jhollandsr70 if you are having the same issue then contact TurboTax support just as @Mike9241 has suggested above.

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