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Forum|Forum|6 years ago
January 28, 2020
3 replies
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TurboTax Free Edition Online

DoninGA

Level 15

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Xiaoshanj

Level 2

I found someone was using another email to sign my account and I received many message from you with codes to my phone , which indicated someone attempted to log in my account, and also I received an emails indicating someone filed a tax return, I really worry if someone did with my personal information to file an a tax return. Pls help and check if this occurred, thanks

DoninGA

Level 15

@Xiaoshanj wrote:

I found someone was using another email to sign my account and I received many message from you with codes to my phone , which indicated someone attempted to log in my account, and also I received an emails indicating someone filed a tax return, I really worry if someone did with my personal information to file an a tax return. Pls help and check if this occurred, thanks

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

johndaly77

Level 2

I rejected e file looking for spouse AIG. Filing joint last 20 years 2019 also. Spouse passed in 2019 and federal is looking for her AIG. I inputed AIG for both of us for 2018 Can you help

DoninGA

Level 15

@johndaly77 wrote:

I rejected e file looking for spouse AIG. Filing joint last 20 years 2019 also. Spouse passed in 2019 and federal is looking for her AIG. I inputed AIG for both of us for 2018 Can you help

The program might not efile a decedent return. If the Primary or Secondary taxpayer on the return is a decedent, it may be necessary to mail in the return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...