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Software update is not working

software update is not working
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2 Replies

Software update is not working

This. This is what I have going on. . . uninstalled & reinstalled 3 times including a few times with the superpatch. I have been all set, paid, and WAITING for over a week for IRA fix on box 12. . . . . and now Update Error.

 

"I got an update this morning and thought finally I would be able to efile.  I paid for efiling. When I click Transmit Returns Now, I get the following error message:  "FAILED_VALIDATION. There is an update available for your version of TurboTax.  Before you can file electronically, you'll need to get this update.  To do this, go to the Online menu and select Check for Updates." And.... Of course, there is no update available.  I just spent an hour with support.  I've uninstalled and reinstalled.  I've run the manual superpatch.  They had me try uninstalling by deleting TurboTax folders to make sure nothing was left behind during an uninstall.  Nothing worked.  Finally I was told I guess I need to wait for the next update which was supposedly coming February 10.  This is all very frustrating"

DavidD66
Expert Alumni

Software update is not working

If you're having trouble updating your TurboTax 2023 for Windows Individual software using the "Check for Updates" method, click on the following link for instructions on how you can get the latest federal program update:  Manually Update TurboTax for Windows Software  @astrgtr-aol-com 

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