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Level 2

Question

Software problem

Forum|Forum|4 years ago
January 17, 2022
2 replies
1 view

Purchased 2021 Turbotax Deluxe. All of the packaging said 2012. Installed and the software is actually 2020 version. Will not even import 2020 return.

Level 15

Did you purchase it from TurboTax or from somewhere else?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Level 7

Please confirm the website or retail location where you purchased the software. If possible, also include a photo of the packaging so we can further assist you.

jndemarcoAuthor

Level 2

Restarted my computer and the program is working now. Thanks for the reply.