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Emerson1899
Level 2
February 16, 2020
Question

Software issues?

  • February 16, 2020
  • 1 reply
  • 6 views

I cannot get the Massachusetts state forms that I'm told will 'soon' be available. This has gone on for at least several weeks. So I tried to go ahead and file just the Federal. I'm all set and then told IT needs an update! Funny thing is NO UPDATES ARE AVAILASBLE!

    1 reply

    L
    linaj20201
    Level 14
    February 16, 2020

     

     

    Are you using an online version or desktop?

    • If you are using the TurboTax CD/Download software program, open the program, from the top, under Online, select Check for Updates.
    • If you are using the online version, it's an automatic update when you sign in and out. 

     

      E
      Emerson1899Author
      Level 2
      February 17, 2020

      Hi -

       

      This is a desktop version that was downloaded (no CD).

       

      Thanks!

       

      Jim M.

      J
      JakailaLO
      Level 8
      February 17, 2020

      Please use this link, there is a "workaround" included which has helped many moves forward: https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-turbotax-loop-when-e-filing-windows/01/1116299

       

      *clink on the link for Massachusetts 

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