Software doesn't work

[rawjam2006]

Deluxe. Windows 7 Loaded and updated program. Cannot access forms and enter information. Program stops and restarts multiple times.

[rjs · Accepted solution]

Please try the following. It has worked for several people with similar problems.

• Exit from TurboTax.
• Right-click the TurboTax 2019 icon on your Windows desktop.
• On the pop-up menu click "Properties."
• In the Properties window click the "Compatibility" tab.
• Check the box that says "Run this program in compatibility mode for:" and select Windows 7."
• Check the box that says "Run this program as an administrator."
• Click OK.
• Start TurboTax again.