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Level 2

Question

Slight Snag

Forum|Forum|2 years ago
April 9, 2024
1 reply
3 views

When I was trying to efile for my State I received "Hmm... it looks like we’ve hit a slight snag". How can we fix that?

Level 14

Sounds like your computer may be experiencing a loop. Let's clear your cookies, history and cache' then reboot.

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see information you already entered and not items that are irrelevant or repetitive.

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using:

Related Information:

How to clear your cache

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 2

Deleting cookies did not solve the issue. What would be the next solution?