Site died while entering direct deposit info

Forum|Forum|6 years ago
April 5, 2020
3 replies
14 views

Your **bleep** site crapped out while i was entering my direct deposit info. I am not waiting until September for a.paper check for the stimulus because your site.screwed up. How the hell do i fix this without paying money to TurboTax just to talk to someone when it was a.glitch on YOUR SITE NOT A.MISTAKE I MADE.

Extremely angry.

TurboTax Free Edition Online

macuser_22

Alumni - Champ

If you did not transmit the return then just return and finish where you left off.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Tesseractct71Author

Level 2

I want help from Intuit to fix this. They sent it off already. They messed up not me and it should be on them to fix it without me having to pay for support.

So no offense but if i hadn't already tried all the written instructions to no avail i wouldnt have posted.

macuser_22

Alumni - Champ

TurboTax would not send it unless you press the big orange "transmit" button.

Check the filing status here - what does it say?

https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

Nobody in the public forum can access your account or tax return and there is no phone support for free unless you upgrade to PLUS.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**