signning in

Forum|Forum|5 years ago
April 24, 2021
1 reply
8 views

i have tryed signning into my account says wromg password so i tryed to do it in other ways but i dont have the same phone number that i use to have. can u help me sign into my account

mesquitebean

Level 15

@hphelan993 wrote:
i have tryed signning into my account says wromg password so i tryed to do it in other ways but i dont have the same phone number that i use to have. can u help me sign into my account

It's also possible you have more than one account (User ID). You can use the Account Recovery tool below, but do NOT use the phone number you had since you no longer have access to it. Instead try the email addresses you can still access. And if that fails, I've also mentioned an alternate method below called "Try Something Else."

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen the browser, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that tool on email address(es) that you can access, here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.