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Level 1
June 5, 2019
Question

Should Intuit fix their payment process?

  • June 5, 2019
  • 1 reply
  • 7 views
When paying with credit card, "Pay Now" fails with a cryptic message "shippingInfoModel.zip(value:) size must be between 2 and 14; shippingInfoModel.state(value:) size must be between 2 and 2;

1 reply

Level 15
June 5, 2019

See if this FAQ addresses your problem:

FAQ:   "ShippingInfoModel" Error When Paying For TurboTax Online

https://ttlc.intuit.com/replies/5294938