turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

florespnr
New Member

Should i use old account after regaining access to it after creating a new one??

i couldnt gain access to my original account, so i created a brand new one. its been days and i finally regained access to the original (phone number changed) account. the brand new account is asking for agi but its been incorrect due to me not knowing it by heart. now that i have access to main account, should i just file with that one or with the brand new account so it doesnt flag for weird activity???
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

Should i use old account after regaining access to it after creating a new one??

If you haven't filed yet or it rejected you can use either account.  But if you already entered everything into the new account you can use it unless you want to enter everything again into the old account.  It's your choice.  It's very common to have multiple accounts.  But you should try to stick to the same account each year.  Just ignore one of them.  Oh if you paid any fees you should use that account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies