Skip to main content
Level 2
January 29, 2022
Question

Service code says invalid ?

  • January 29, 2022
  • 1 reply
  • 1 view
No text available

1 reply

Level 12
January 30, 2022

Refer to the following Help Article to make certain you're entering your service code in the correct location:  Where do I enter my service code?

 

If the issue continues, please contact us via telephone so we can further assist you.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
Critter-3
Level 15
January 30, 2022

Were you given a service code for the online program from a TT rep ?   It was a one time use code so if you entered it and then went back to change something then the code is now void... you will need to call for another code when you are ready to file.

 

Or are you trying to use the downloaded/CD program's  activation code to pay for the online program ?  If so that activation code will not work with the online program system.   Why are you not using the program you purchased ? 

terriebarAuthor
Level 2
February 1, 2022

I didn’t purchase the software. Just did on line.