Service Code not reflected in bill

[ChristiG]

Good Afternoon,

I had a pleasant conversation with, Gordon, who offered me a service code, based on some pricing issues I had.

I entered the service code and received a message that implied it would be reflected in my bill.  Though, I could not see the discount, I assumed it would be reflected.  I even entered the code twice and got the same message both times.

Sadly, the 10% discount was not reflected in my final price.

Please help.

[RachelW33]

For billing issues, you will need to contact TurboTax customer support.  Please see How do I contact TurboTax?