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Level 2
June 6, 2019
Question

Server (http://ido-app-server-upstream/secured/LoginHome.htm) gives an error that the server cannot be found. I cannot access 2018 records, or enter any entries. HELP!

  • June 6, 2019
  • 9 replies
  • 0 views
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9 replies

Level 15
June 6, 2019
You are posting from Its Deductible.    Are you trying to work on charitable donations---or are you trying to work on a tax return?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 15
June 6, 2019
Have you tried using a different browser?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
June 6, 2019
I’m working on 2018 contributions.
Level 2
June 6, 2019
I just tried Safari and got the same server error.  Has there been a change in servers?
SteamTrain
Level 15
June 6, 2019
@billgarbersrwg0r

There used to be an old login site out there that doesn't work.

Make sure you start here and delete any old bookmarks you may have:

<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/itsdeductible/">https://turbotax.intuit.com/personal-taxes/itsdeductible/</a>

My chrome rev 70 works
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Level 2
June 6, 2019
Excellent!  Thanks, I don't have to redo multiple transactions!
Firefox also works!
Level 2
June 6, 2019
I can't retrieve records
Level 15
June 6, 2019
@merrillphillips You are posting a question to someone else's thread.  What records can you not retrieve?
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Level 15
June 6, 2019

Solved