Installation error 1305. What do I do

Forum|Forum|7 years ago
June 3, 2019
2 replies
7 views

In trying to install from disc, I keep getting Error 1305. I have tried all the fixes from the Turbo Tax site but nothing works. Is this an error in the TT disc or in my computer? Or is it a user error?

TurboTax Deluxe Windows

DoninGA

Level 15

See this TurboTax support FAQ for a error 1305 - https://ttlc.intuit.com/questions/1899922-error-1305-error-reading-from-file

If the solutions do not work for you then contact TurboTax support for assistance.

Support is open from 5am to 9pm Pacific time

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

KatrinaLO

Level 14

Please see the TurboTax support FAQ for Error 1305:

https://ttlc.intuit.com/questions/1899922-error-1305-error-reading-from-file

But if you still feel you require additional assistance, you can contact us at (800) 446-8848.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Ericjohnny

Level 2

the link is not working, also i still have the problem and the 800 number taking so long to answer with no help, do you have the solution for the error 1305