Recently I was alerted that someone logged into my account from another state. I immediately changed our password and turned on 2-step verification. Since then, I have received HUNDREDS of text messages with a verification code. Who do I contact? How do I make it stop? I'm alarmed that it's ongoing...20+ texts per day. I changed my password for a 3rd time but is there someone I can contact? Thanks. Really freaking out.
You'll need to sign in or create an account to connect with an expert.
Contact TurboTax support for this problem with text messages
Support is open from 5am to 5pn Pacific time, Monday thru Friday
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax
Call customer support and ask for the security team.
https://ttlc.intuit.com/turbotax-support/en-us/contact
It seems likely that someone made a typo when setting up their account, and they are typing in your user name by mistake, and trying to reset their password. I don't think there is much way of stopping this short of contacting them directly to clear up the problem. So you need to call the security team.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
S-gford3224
New Member
edmarqu
New Member
tukus-raides
New Member
jim-chandler
New Member
tony-hallo365
New Member