Search Bar does not allow any inputs

[brakeshoe87]

I have the CD version of TurboTax and TurboTax for Business and have the same issue with both programs.  When I am in Step-by-step mode I see a magnifying glass and the word Search near the top right.  If I click on either it takes me into a chat window for TurboTax Digital Assistant,  There I get several links to popular questions but no place to enter my specific search.  If one of those is not what I need (it's not!) then I am SOL with no option anywhere to enter a specific help item to search for.  

I have entered a K-1 on my Federal but am not getting inputs in the state interview for a K-1 or RK-1 from my trust.  I cannot get help to point me to the right place.  It seems pretty bad that help is needed for the help function.

[CassLO]

Please see the TurboTax FAQ below to help resolve the search feature not working properly

How do I fix missing screens, buttons, or images in TurboTax Desktop for Windows?

If information is not transferring from your Federal return, please see the link below:

Troubleshooting common federal to state transfer issues

If you still need additional assistance, please reach out to our TurboTax Customer team: Contact Us