Go back to your w2 and edit. Box 19 is the local tax you paid and box 20 is the locality name. Either boxes 18-20 should all be filled in or all blank.
Save the w2. I suggest at this point:
- Log out
- clear cache and cookies
- try again to go through federal review
- then state review
- file!
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"