The fee you paid was to prepare a tax return using the software; the fee is the same whether you e-file or mail the return in an envelope. When your return was rejected, you could have fixed it and re-filed or you could have filed it by mail instead.
But you can have that conversation with customer support.
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**