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[b42b03e0074a]

When I was about file, I was charged about $89 right before filing. Never went through and kept getting rejected. Therefore never completed filing. I had to file with another source, I've requested a refund and kept getting rejected. If i never completed to file, no service was provided then I should be able to get a refund as I haven't recieved any services and did not complete filing. 

[xmasbaby0]

The fee you paid was to prepare a tax return using the software; the fee is the same whether you e-file or mail the return in an envelope.   When your return was rejected, you could have fixed it and re-filed or you could have filed it by mail instead.  

But you can have that conversation with customer support.

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number