says zI have too many computers

[cliff27]

I suddenly got a message when I started Turbotax 2020 that I needed to activate.  Put in the code and tells me I have reached the limit of 5 computers.  Not so!!!  It is only installed on one.  Googled and seems to be a somewhat common problem with no resolution from Turbotax...outrageous...any ideas?

Thank you

[DoninGA]

Contact TurboTax support on Monday, they can issue a new license code if that what is needed to resolve this issue.

Support is open from 5am to 5pm Pacific time, Monday thru Friday.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

[cliff27]

Thanks....just hope it is resolved and not a huge hassle....

[cliff27]

Tried again....go on and never asked for authorization code...no idea what happenned...