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4 replies

Alumni - Intuit
Mar 17, 2024 2:50 PM UTC

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?  Please provide more details about your issue.  What says there is a problem loading data?  

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Level 2
Mar 21, 2024 10:06 PM UTC

Continually returns an error message:

 

Payment error
Whoops! We hit a snag loading your data. Please try again.
 
Been going on for ma since yesterday
Level 2
Mar 21, 2024 10:08 PM UTC

I called customer support yesterday. The operator said that they were having a problem and they asked me to wait 24 hours and retry. I did, and got the same result.