say no internet connection

[scott1503]

Seeing lots of messages/threads in Jan of 2025 with the same issue described below.

Cannot activate the TurboTax Premier 2025 download since I get a window that pops up with "You're not connected to the internet." 

Connection speed is 60 mbs, on a 2020 imac running Sonoma 14.8.3.  Obviously connected if I can send this message and navigate to any number of other websites and check email.

Tried all of the cookie clearing, restart hints in other threads.  Nothing. 

Turbotax has worked flawlessly for years for us.

What's the solution?