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Level 2
Mar 30, 2024 1:20 AM UTC
Question

Save Botton will not be available on save as screen

After installing update, today. I am not allowed to save a return to my computer. The SAVE Botton on the save as screen is not highlighted. I have tried both giving the file a password and skipping the saving. It will not even let me cancel out to try a different way to save or anything. I am just stuck here.  I am using my MacBook Air with a CD Room. purchase of 2023 Premier TurboTax.

    3 replies

    VolvoGirl
    Level 15
    Mar 30, 2024 1:25 AM UTC

    Just a thought, is the CD still in the drive?  Take it out.  

    charzickAuthor
    Level 2
    Mar 30, 2024 1:31 AM UTC

    It wasn't but reloading now to see if that helps. 

     

    charzickAuthor
    Level 2
    Mar 30, 2024 2:49 AM UTC

    Was able to save earlier, so probably an issue with MAC processing. Had to re-enter the whole form again.