Bug with rental property info insurance premiums

[ethan_a2]

This bug is still present in 2022.

Intuit, WTF folks? This **bleep** is important. It's unacceptable that this bug has not been fixed a year later.

[Bob228]

Same here. What gives?

Insurance premiums and Repairs

[Carl]

It matters just "exactly" what kind/type of insurance you're talking about. Insurance reported in box 6 of the 1098 is called PMI (Private Mortgage Insurance) and is sometimes referred to as MIP (Mortgage Insurance Premium). This amount is entered in the same section where you enter the 1098 Mortgage Interest.

Now some lenders will report the property insurance (nothing to do with PMI/MIP) in box 10. They'll label it "insurance" or "Hazard Insurance" usually. This amount is *NOT* entered anywhere in the section where you enter the 1098. It's entered before you even get to the 1098 section of the rental expenses. As shown in the image already provided in this thread, one of the first two screens called "Enter Common Expenses" in the rental expenses section has a box labeled "insurance". That's where you enter the property insurance costs.

[TaxMex]

I added the expense items to "miscellaneous" and it worked. 

[SchnellyCat]

Same issue... in 2023.   No matter how many times I put something in Insurance, Repairs, or Maintenance and then hit continue... it comes back here and still says "not started."   I checked the math, it's not in the math either.  However, if I go back into edit... the number I typed in is still there.  It just won't come forward to the main screen or the schedule E.  I guess I'll put all of these in Miscellaneous as well.

[Ruch]

I have the same issue

Hopefully they can fix it

[DianeW777]

When entering insurance premiums in a rental activity in TurboTax Premier Online my experience is not the same as yours. See the image below.

However since you did complete that section, and arrived back at the page you show, then I will suggest the following before you try again.

In this situation, first please try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis with online activity. 

• Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

• How to clear your cache

Once this is complete open your return and try again.

                            

@Ruch 

[denisos]

April 2025. I have the same issue. Deleted the property and re-entered still same. Cleared cache and cookie, no fix. This is really bad to have this bug for so years. Intuit, we depend on you. This is simply not good enough.

I should get a refund.

[stubborn_idealist]

I've encountered the same exact problem:  Insurance premiums, repairs, and cleaning/maintenance all fail to record my amounts (some of which are significant!).  Has anyone figured out a solution???

[PatriciaV]

If you are using TurboTax Online, it's possible this is browser-related. Please log out of TurboTax Online, refresh your browser, and clear your cookies and cache. Then restart your browser and log into TurboTax again. Or try a different browser. 

For more help, please see: 

• How do I delete cookies?
• How to clear your cache

@stubborn_idealist 

[user17750108876]

it's 2026 now the bug is still there.

[PatriciaV]

Please clarify if your entries are not being saved to your return or if you are seeing a "Needs Review" tag (or zero) in the Rental Property summary page.

Also, have you followed the previous instructions to clear your cache & cookies?

@user17750108876