Robin Hood import, OK button is not clickable

Forum|Forum|6 months ago
February 16, 2026
2 replies
55 views

I’m trying to import my Robinhood tax forms, but the system says they aren't available yet. This is strange because I can see them when I log in to the website. Also, on the automatic upload page, the 'OK' button isn't responding.

CatinaT1

Level 15

If you received a "Success" message but your data hasn't appeared in TurboTax, it is likely due to recent browser security updates regarding Local Network Access.

To fix this you need to allow TurboTax to securely retrieve your data through your browser settings:

Locate the View Site Information icon (the "tune" or "lock" icon) on the far left of your address bar, just before the URL.
Find Local Network Access in the dropdown menu.
Toggle the switch to ON.
Refresh the page and attempt your import again.

If permissions aren't the issue, one of the following factors may be at play:

Brokerage Delays: While most forms arrive by January 31, many brokerages delay Consolidated 1099s (like the 1099-B) until mid-February due to complex reporting requirements.
Availability: Your brokerage must specifically "release" the import file to TurboTax. If it isn’t ready, we recommend checking back.
Connection Blocks: Active VPNs or aggressive Anti-Virus software can occasionally block the import feature between your bank and TurboTax. Try disabling them temporarily or switching to a different browser.

Helpful TurboTax Articles:

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

kilter01Author

Level 2

Hello CatinaT1,

Thank you for the quick response. I am specifically having trouble with the 'Learn More' and 'OK' buttons on this page; neither appears to be functioning

https://ttd-fdp-ui-config-v2.app.intuit.com/cg-ttd-us-fdp/acquire109xDocuments?taxYear=2025&providerId=b4a3835c-45fb-416b-8650-9e9f00e6f47d&productName=TTMac&env=prd&redirectURL=turbotaxdesktop2025://oauth/source/fdp109x/