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Review feature not working on website. Getting "Hmm, looks like we hit a slight snag in this section".

Can't complete the reivew of this year's taxes on the website. Continually getting, "Hmm, looks like we hit a slight snag in this section Let's get you back to your taxes. Make sure your Internet is connected, and then select Try again or check back in a few minutes." Internet is working fine and the rest of the form completion process worked.
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1 Reply
MonikaK1
Expert Alumni

Review feature not working on website. Getting "Hmm, looks like we hit a slight snag in this section".

You might try turning your router off and on again in case you had a momentary disconnection.

 

Then, try exiting the program and logging back on, or turning off and then restarting your device. You could also try a different browser; Chrome generally works well. You might also try clearing your cache and cookies.  If after trying all of the options mentioned you still have the same problem:

 

See this help article for instructions on how to contact TurboTax customer support depending on which product you are using.

 

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