"Returns with form mi-1040 not completed for filing are not eligible for electronic filing"

[neilr]

I am unable to Efile my taxes because of the error in the title. I cannot call support and get help from them because I am using the free tax return and they are charging me more than my income for 2019 to get help fixing it. Does anyone know how I can resolve this myself?

[JotikaT2]

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

Instructions to clear cookies to restart TurboTax 

Once you have logged back into TurboTax, I recommend going through the state interview section again.  Make sure you have completed all of the sections and run the state review.

Then try to electronically file again.  If you are still having issues, please comment so we can try to assist you.