Returns rejected

Forum|Forum|1 year ago
March 26, 2025
2 replies
10 views

My Tax returns for 2024 rejected and reason given was Spose AGI. Since we filed jointly there is no separate AGI for my wife. Resubmitted with making my Wife AGI zero. Seeking help for the same.

jm2e

Level 2

I'm having this issue as well. It's quite frustrating that despite the money we pay to turbotax, there seems to be ZERO support for this. Only solution is to use snail mail?

NicolleR1

Level 10

To E-file your tax return, you will need EITHER last year's self-created 5-digit PIN, or last year's AGI (adjusted gross income). Your 5-digit PIN isn't saved anywhere; in this case you can use you AGI instead.

Your 2023 AGI is located within your prior-year tax documents Form 1040, Line 11.

Since you filed joint last year, you will use the same AGI from 2024 for both.

There are a few reasons why your AGI, even if it's correct, it might not work, such as if your 2023 return was processed after April 15th, 2024. In this case, you can try putting "0" for the AGI (Use "0" for both AGI). See the link below for more details and scenarios. If after trying with "0" it keeps getting rejected, you will have to paper-file your return.

How do I find last year's AGI?