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Question

Return was rejected due to mismatching pin

1 reply
11 views

my return was rejected due to an IP pin mis match

where do i go to fix that

TurboTax Deluxe Android

A

Anonymous

You can update the IP PIN information in TurboTax by following the steps below

Federal tab
Other Tax Situations
Scroll down to Other Return Info.
Choose Yes, I did under the Identity Protection PIN question and Start (or Revisit.)
The next screen asks: "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?"
Select Yes and then add your required information

To get/retrieve your IP PIN from the IRS, please visit the following IRS link:

https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin