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nmtubaman
New Member

Return was rejected due to mismatching pin

my return was rejected due to an IP pin mis match

where do i go to fix that

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1 Reply
ChristieB
New Member

Return was rejected due to mismatching pin

You can update the IP PIN information in TurboTax by following the steps below

  • Federal tab  
  • Other Tax Situations
  • Scroll down to Other Return Info.
  • Choose Yes, I did under the Identity Protection PIN question and Start (or Revisit.)
  • The next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?
  • Select Yes and then add your required information

To get/retrieve your IP PIN from the IRS, please visit the following IRS link: 

https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin

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