Return rejected but AGI is correct. Cannot get IRS transcript. Website freezes at “we’ll send you a code”. What next?

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Sometimes the IRS website experiences technical issues due to high volume. If you would like to try a little later for the transcript that is one option. You can also request a transcript by calling 800-908-9946.

If you are unable to get a transcript or your AGI error persists you will need to print your return and file by mail this year.

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IRS says my wife's 2023 AGI is incorrect. We filed jointly. Account transcript shows the AGI as $92,273. That is the number the IRS has rejected. How can I fix this?

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Return rejected but AGI is correct. Cannot get IRS transcript. Website freezes at “we’ll send you a code”. What next?

Return rejected but AGI is correct. Cannot get IRS transcript. Website freezes at “we’ll send you a code”. What next?

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Return rejected but AGI is correct. Cannot get IRS transcript. Website freezes at “we’ll send you a code”. What next?

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Return rejected but AGI is correct. Cannot get IRS transcript. Website freezes at “we’ll send you a code”. What next?

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