Return has a W-2 SSN that does not match the taxpayer's or spouse's SSN/ITIN on the return

so therefore I am unable to efile my state. Nowhere does it say how to fix, but I can still "mail it in". Doesn't make sense to me.

posted

It depends. The IRS requires the holder of an ITIN to enter the W-2 into the system using the Social Security Number that is found on the Form W-2, which will not be the ITIN. Double-check the W-2 entries to see if the SSN field is blank or does not match the taxpayer or spouse's information. Please see this screenshot on the W-2 screen to check this information:

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