Return cannot be efiled; how do i find which forms areBlocking the efile? No new forms in use this year so puzzled

Forum|Forum|2 years ago
January 29, 2024
6 replies
32 views

This is for both federal and state

TurboTax Deluxe Online

Cynthiad66

Level 14

A message is usually generated when there is an error. Your computer may be caught in a loop and you may need to clear your history, cookies, and cache.

Cookies are small files that temporarily store data on your computer. We use them to personalize your experience so you see the information you already entered and not irrelevant or repetitive items.

On some occasions, they may make your browser think you already did something that you still need to do. To fix that, you must delete (clear) the cookies from your browser.

Each browser has a slightly different method for deleting cookies. Choose the browser you're using: After the process, please restart your computer to allow the changes to take effect.

Related Information:

How to clear your cache

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

rheaspicerAuthor

Level 2

Cleared cache/history. Made sure both the OS and any updates to software were applied. Still indicating I cannot file because of certain forms, but no detail provided. I even made sure any forms not in use this year from last were removed in case those were the problems