Retrieving my partially completed return
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New Member

Retrieving my partially completed return

My computer turned off overnight (presumably after installing an update) and I haven't been able to find and continue with my return after turning the computer back on. I have the CD version and cannot seem to locate and bring up my return to continue where I left off. Or is this even possible so that I'll have to start over? Thanks for any help you can give me.

2 Replies
New Member

Retrieving my partially completed return

Anyone have any ideas before I completely start over? 

New Member

Retrieving my partially completed return

fyi I was able to get into the program using the download (instead of the CD) option. I was fully prepared to start over, re-entering the info I had put in, but somehow the download version "found" what I had entered with the CD. So, no longer need assistance responding to my original inquiry...

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