resuming my 2019 return

[geoslade]

I was almost finished with my 209 federal and state returns.  I want to resume where I saved and left off, however, I don't have that option.

can you guide me in how to recapture the information that I saved.  i'm hoping to avoid starting over again!

Thank you.

[VolvoGirl]

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

Then Click on Add a State to let you back into your retun.