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2 replies

Level 2
Mar 1, 2021 3:35 PM UTC

I cannot get into my old account cuz I forgot the password and I cannot and I cannot access the email nor the phone and which the account is linked to so I had to start a new the new account you don't need to worry

Level 12
Mar 1, 2021 5:47 PM UTC

@zariyah0607 If you still need assistance with resetting your password, you can use the Account Recovery form to gain access to your account. 

 

 

@Cheenawarren You too can utilize the Account Recovery form if you'd like to regain access to your previous account. Please see the link for more information.