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Level 2
June 4, 2019
Question

Reset password is not working...get a "hit a snag" message.

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    2 replies

    Level 2
    June 4, 2019

    Note - looks like issue is when signing in when trying to buy another state....the password seems to be reset but is not accepting the new password.

    Level 14
    June 4, 2019

    To access your account, please click on go to our account recovery page in the TurboTax FAQ below and follow the instructions.

    https://ttlc.intuit.com/replies/3302318


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