reported ERROR

Forum|Forum|1 year ago
March 24, 2025
1 reply
3 views

The person on the phone shadowed my screen to see the issue.

Missouri doesn't tax federal obligations like T-bill interest.

On the 1099-DIV there is a question about if any of the reported income was from US obligations.

However, on the MO-A line 8 it miscalculates by ignoring one spouse and doubling the other spouse's amount.

THIS leads to a miscalculation.

I just want to know when it will be fixed??

LindaS5247

Level 14

I would like to take a deeper look at this. However, I need a diagnostic file, which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

TurboTax Online:

Sign into your online account.
Locate the Tax Tools on the left-hand side of the screen.
A drop-down will appear. Select Tools
On the pop-up screen, click on “Share my file with agent.”
This will generate a message that a diagnostic file gets sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

Open your return.
Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

sedaliaAuthor

Level 2

I already spoke with some one who looked at the file. I want to know when it will be fixed

HollyP

Employee Tax Expert

Thanks again for your feedback. There are no known issues currently in this regard and we don't have an estimate on when it'll be resolved.

We are happy to help report this for further investigation, but will need a diagnostic file from you to get started. Please follow the steps given by LindaS5247 above and reply back with your token for further assistance.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"