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Level 2
February 6, 2022
Question

rental property

  • February 6, 2022
  • 2 replies
  • 19 views

I am using 2021 Turbotax Premier (PC version). After I entered my rental income, etc., TT asked me if I want to see the median monthly rental in my county, I clicked YES. But TT returned the following: "The median monthly rent charged in your county for a 2 bedroom rental is zero." I saw the same with 2020 TT Premier. Does TT stopped providing this feature?

    2 replies

    Level 12
    February 7, 2022

    We would like to take a deeper look at this to make certain what you're experiencing is not a bug in the software. We will need a diagnostic file, which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

     

    1. Open your return.
    2. Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent
    3. This will generate a message that a diagnostic copy will be created.  Click on OK and the tax file will be sanitized and transmitted to us.

    *Please reply to this thread and provide the Token Number that was generated in the response.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    ningboAuthor
    Level 2
    February 13, 2022

    921878

    BTW, I saved a copy of the diagnostic return for myself, but could not open it. What app should I use to read the diagnostic return?