Remove tax return to input another one

Forum|Forum|1 year ago
February 23, 2025
2 replies
6 views

I am using turbo tax online, but I don’t think it is the online program I paid for. My daughter’s tax return popped up and I can’t get rid of it. I want to work on my tax return. Both tax returns are also on my laptop. Will I lose them if do something to the online tax return

xmasbaby0

Level 15

When you use Online TurboTax, you get one return per fee. Each return needs its own account and user ID. If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

https://turbotax.intuit.com/personal-taxes/online/

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-online/00/25596

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

DoninGA

Level 15

If you want to work on your 2024 tax return, you need to use the tax return that is on your laptop where you installed the TurboTax software of 2024.

The TurboTax online editions can only be used for one tax return per account and User ID. If another tax return was completed using the same account, then that return overwrote the first tax return and the first tax return is gone.