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Level 2
Mar 29, 2021 8:23 PM UTC
Question

Rejection code - IND-031-04

I verified my AGI is correct from previous year, but still receiving this error.  I filed a paper return for 2019, but have previously filed electronically.

2 replies

DoninGA
Level 15
Level 15
Mar 29, 2021 8:25 PM UTC

There is a very good possibility that the IRS has not fully processed your 2019 paper filed tax return so that your 2019 AGI is not in their database.

Enter a 0 (zero) for the 2019 AGI and e-file the tax return again.

Firstm8Author
Level 2
Mar 29, 2021 8:55 PM UTC

Thank you!!!  That seems to have worked.