Rejected

Forum|Forum|6 years ago
February 16, 2020
1 reply
10 views

If my tax return was rejected through TurboTax and I decide to not fix it and file with a different company will I still get charged through TurboTax?

Lar59mar60

Level 2

If my turbo tax was rejected, can I not use turbo tax and redo my own taxes

DonnaLO

Level 12

@TaylorG9

You may use the TurboTax Online software without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with software, at which time you will be required to pay or register for the Services.

https://ttlc.intuit.com/replies/4195063

To request a refund for a TurboTax CD/Download product, please navigate to the following link.

https://support.turbotax.intuit.com/forms/refund-request.jsp

Here is information about contacting TurboTax Customer support.

They are available from 5am to 9pm Pacific Time

https://ttlc.intuit.com/replies/3300041

@Lar59mar60

Yes you can use TurboTax and fix your rejected return.

How to fix a rejected return:

https://ttlc.intuit.com/replies/3302275

Here is information about returns that keep getting rejected, although all of the information is correct:

https://ttlc.intuit.com/replies/3302281