Rejected return

[AZCigarman]

I fie taxes for my mother in law who is 94.  I filed her 2022 taxes and they were accepted.

Last year (2023) I filed them and they were rejected.  Unfortunately I use her phone and email on the form and so did not see wither the rejection or code.   I did not realize this til I was in the process of preparing this year's taxes.

She owes nothing and would receive back less that $100 so I was not concerned and thought I could file them after the 2024 taxes.

I did his years taxes for her and as last year. TurboTax indicated no errors.  

I used my phone number this year as her contact and got a rejection notice again.  Since I did not have access to her email I went on the program and selected the last item on the pull down menu which is filing status.

I hit "fix my return" and it indicated I had to correct her last year AGI.  As it indicated in the directions since there was no last year return I entered 0.

When that popped up I changed it to 0.00 and it indicated I should resubmit.  Now I'm waiting to see if it net through.

Is there anything else I can do?

If rejected I will file for an extension and submit late I guess.

Thanks

[LeticiaF1]

Since she didn't file a tax return in 2023, you shouldn't use the AGI from 2023.  Try entering 0 instead. 

How do I find last year's AGI?

[AZCigarman]

I did put 0 (and refiled with 0.00)  in and that did not work.  Thanks anyhow.

[HollyP]

Thanks for reporting back. At this point it's best to file and extension, if there's any tax owed. Then file the return by mail. 

How do I file an IRS tax extension?

How do I fix e-file reject IND-031-04 or IND-032-04?