Rejected E-File notices

[mjmist1789]

I received a rejection for Federal and State taxes.  The error stated adjusted gross income for 2019.  It is correct from 2019.  I then tried to refile and received the same message.  How do I fix this error so that I can e-file?

[DoninGA]

Try entering a 0 (zero) for the 2019 AGI and e-file the 2020 tax return again.

[mjmist1789]

I tried that it still rejected

[DoninGA]

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@mjmist1789 wrote:

I tried that it still rejected

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If the correct 2019 AGI and the 0 for the 2019 AGI are being rejected by the IRS then your only other option is to print and mail your 2020 tax return.

See this TurboTax support FAQ for how to print a tax return for mailing when using the online editions - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

See this TurboTax support FAQ for how to print a tax return for mailing when using the desktop editions for a Mac - https://ttlc.intuit.com/community/print-and-file/help/how-do-i-paper-file-in-the-turbotax-for-mac-cd...

See this TurboTax support FAQ for how to print a tax return for mailing when using the desktop editions for Windows - https://ttlc.intuit.com/community/print-and-file/help/how-do-i-print-and-mail-a-return-in-the-turbot...