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Level 2
February 14, 2020
Question

Reject Code IND-525: Social Security Admin has the correct birth date

  • February 14, 2020
  • 1 reply
  • 7 views

We are getting reject code IND-525.  Other answers on this topic suggest that the IRS has the wrong birth date due to the Social Security Administration having the wrong birth date.  So we signed on to the SSA website and looked over their records.  Everything is correct -- including the birth date.  Is there some other issue that could be occurring then?  Here is the exact wording we got from TurboTax:

 

IND-525 - If 'PINTypeCd' in the Return Header has the value "Self-Select On-Line" and the filing status of the return is married filing jointly and each of the following does not have a value: ['SpecialProcessingLiteralCd' and 'CombatZoneCd' and 'SpecialProcessingCodeTxt' and 'PrimaryDeathDt'], then 'PrimaryBirthDt' in the Return Header must match the e-File database.

    1 reply

    AkinaLO
    Level 15
    February 14, 2020

    Try refreshing your screen, then try clearing your browser's cache. Then log out and log back into TurboTax.

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    Shannon-JAuthor
    Level 2
    February 17, 2020

    Thank you for the suggestion, but that wasn't the issue.  We went ahead and just mailed the return in.